Quality Assurance (QA) is the activity of providing evidence needed to establish confidence among all concerned, that the quality-related activities are being performed effectively. QA assures the existence and effectiveness of procedures that attempt to make sure - in advance - that the expected levels of quality will be reached.

 

D Cirkel UK2

 Quality Assurance (QA) covers all activities from designing, development, production, installation, servicing and documentation. It introduced the sayings:

 

icon text blockquote fit for purpose and do it right the first time icon text blockquote rtl

 

 

One of the most widely used paradigms for QA management is the PDCA (Plan-Do-Check-Act) approach, also known as the Shewart or Deming-cycle. The main goal of QA is to ensure that the product is efficient and effective made and fulfills or exceeds customer expectations.

 

QUALITY is..........

Do the RIGHT things............................Effective

Do the RIGHT things RIGHT................Efficient

Do it PROVABLE............................................Ensure GxP

Do the things BETTER......................................Quality improvement

 

Quality Assurance is a dynamic process

pct0202

It is a journey towards the destination